We charge a flat £5 shipping fee for orders between £1 and £100.
Enjoy free shipping on orders over £100!
*Our Vision: Delivery Time = Manufacturing Time + Shipping Time*
Manufacturing Time refers to the duration it takes for your order to leave our manufacturing facility.
When viewing an item on the product detail page, take note of its availability (e.g., “Usually ships in 1 – 3 business days”). This indicates when we expect to ship your item from our manufacturing facility. Once your order has left our manufacturing facility, the shipping method you choose during checkout will determine when it will arrive.
Engraving adds an extra day to the delivery time. Additionally, please allow more time if customization options are selected.
Shipping Time is the duration it takes for your order to be delivered after leaving our manufacturing center.
The shipping method you select during checkout (FedEx Ground, FedEx 3Day Express Saver, FedEx 2Day, or FedEx Overnight) will determine the time it will take for your order to arrive after it has left our manufacturing center.
For example, if your item usually ships from our manufacturing center in 1 business day and you select “FedEx Overnight” shipping, it may actually take 2 full business days for your order to arrive.
*Customer Service Commitment*
We are dedicated to providing exceptional customer service to ensure your complete satisfaction. If you have any questions or need assistance with your order, please contact our customer service team. We are here to help and ensure your experience with us is smooth and enjoyable. Your satisfaction is our top priority, and we strive to meet your needs efficiently and effectively.